The purpose of the research is to determine the quality of the e-services offered by the gov.mk websites and the quality of their tools for communication with the citizens, and to highlight the positive examples in order to encourage increased use of those specific e-services.
The research covered the current level of use of the government websites at the municipal and national level (gov.mk) for transparency, accountability and e-participation in decision making, and provided an insight into the situation, drawing conclusions and making recommendations for use of the full potential of new technologies in these areas.
The research is part of the international collaboration supported by the Slovak – Balkan Public Policy Fund, implemented by the Balkan Civil Society Development Network and the Pontis Foundation from Slovakia.